Thank you for visiting the Arizona Department of Real Estate Online Education
method to complete various transactions with the Arizona Department of Real Estate.
This web site will request specific information from you. This statement is included
to inform you solely about the information that could be collected online as a result
of visiting OES itself and not as a result of following a link from OES
to reach another web site or online service. Your rights to privacy are of utmost
importance to the ADRE in building trust and confidence when conducting business
through the Internet.
Online Customer Service and Alternatives
OES offers services online that you might otherwise transact in person. Our goal
is to provide licensees with a more convenient and efficient means in which to interact
with the Department. If at any time you choose not to proceed with a transaction
offered through OES, your choice will in no way affect your ability to receive
services. If you prefer to apply for services in person, you may do so at the Department’s
offices or by mail.
Collection and Use of Information
Information Collected and Stored Automatically
of the online session. This information never identifies you personally
and consists of only the following items:
- The Internet domain (for example, "xcompany.com" if you use a private
Internet access account, or "yourschool.edu" if you connect from a university's
domain) from which you access the website;
- The IP address (an IP address is a number that is automatically assigned to your
computer whenever you are surfing the Web) from which you access the website; and
- The date and time of your access.
We use this information to gather statistics about the amount of use the site receives.
Again, we do not automatically record information about you as an individual. This
information is not shared, sold, or otherwise disseminated.
Information You Provide
Information collected from an application submitted online will be treated in the
same manner as the information collected from an application submitted on a hard
copy to the ADRE. The information you disclose to the ADRE will generally become
a matter of public record pursuant to A. R. S. §§ 39-121, et seq., which means that
the agency may be required to divulge certain information in response to a public
records request or in response to a warrant, subpoena, or other court order.
The OES website may require that you enter personal information (e.g., your name,
home address, birth date, social security number, and credit card number) when applying
for services described on that website. Those services may also reference common
infrastructure utilities that are provided by the Arizona @ Your Service™ Portal.
These utilities provide the agency with a means to obtain specific information or
to facilitate a specific functional requirement of the online transaction being
As an example, Arizona @ Your Service™ Portal maintains a central credit card payment
interface that ADRE uses as part of their online service application. This utility
will accept only the pertinent credit card authorization data necessary to validate
and fulfill the purchase. The credit card number and expiration date are obtained
by the utility and used only to complete the credit card payment portion of the
online transaction. The data is used only for the fulfillment of the payment and
is not retained by Arizona @ Your Service™ Portal or the Department. Please be assured
that your personal information will be held in strictest confidence while the Arizona
@ Your Service™ Portal processes your online transaction and will not be shared,
sold, or otherwise disseminated to any outside person or entity, except as required
or authorized by law.
The Arizona Department of Real Estate have taken several steps to safeguard the integrity of its computer systems
and networks. These steps include, but are not limited to individual authentication,
the security of transmitted data, security monitoring, auditing, and encryption
of your information. Security methods and measures have been integrated into the
design, implementation and day-to-day practices of the entire Online Education
Other External Links Disclaimer
OES contains links to other web sites. When
you link to another site, you are no longer on OES and this Privacy Statement will
not apply to other sites. When you link to another web site, you are subject to
Neither the State of Arizona, the Department of Real Estate, nor any officer, employee,
or contractor of the State of Arizona warrants the accuracy, reliability, or timeliness
of any information published by this system, nor endorses any content, viewpoints,
products, or services linked from this system, and shall not be held liable for
any losses caused by reliance on the accuracy, reliability or timeliness of such
information. Portions of such information may be inaccurate or outdated. Any person
or entity that relies on any information obtained from this system does so at his
or her own risk.
This policy may be updated or revised from time to time, so please check back with
OES periodically in order to receive advance notice of any substantive changes
to the manner in which the information you disclose on this web site may be collected,
used, or disseminated.
If you choose to provide us with personal information - by filling out a form with
your personal information and submitting it to us from this website - we use that
information to respond to your message and to help us get you the information you
have requested. We only share the information you provide with another agency if
your inquiry relates to that agency, or as otherwise required by law. Moreover,
we do not create an individual profile with the information you provide or give
it to any private organizations. OES or the Department does not collect information
for commercial marketing. Any comments collected are themselves subject to the protections